UserGems is a platform designed to help B2B sales teams track customer job changes in HubSpot, turning these into warm leads. By integrating with HubSpot CRM, its AI agent, Gem‑E, automates prospecting, tracks key market signals, and drafts outreach messages. Pricing starts at $2,750/month, with plans scaling for larger teams. However, its cost and reliance on clean CRM data may not suit smaller businesses.

KeepSync offers a simpler, more affordable alternative for tracking job changes, with plans ranging from free to $399/month. It integrates seamlessly with HubSpot, provides real-time alerts, and boasts 94% accuracy. While UserGems is better for larger teams with complex needs, KeepSync caters to smaller teams seeking a budget-friendly, focused solution.

Quick Comparison:

Feature	UserGems	KeepSync
Starting Price	$2,750/month	$0/month (Free Plan)
Key Functionality	Tracks job changes, promotions, funding signals	Tracks job changes
Data Accuracy	<5% bounce rate (human-verified)	94% accuracy
Integration	Supports Salesforce/HubSpot	HubSpot-native
Setup Time	CRM-dependent	5 minutes
Target Audience	Larger teams with bigger budgets	Smaller teams, startups

Both tools have strengths, but your choice depends on your team size, budget, and CRM setup.

1. UserGems

Features

UserGems uses its AI agent, Gem‑E, to track key buying signals like job changes, promotions, funding rounds, and hiring trends. When a customer or key contact moves, Gem‑E automatically creates a lead in your CRM. This lead comes with enriched data and even a personalized outreach message to help your team act quickly ^[1].

The platform also employs machine learning to match potential prospects to your ideal customer profile (ICP), uncovering new accounts that align with your target audience ^[1]. By focusing on signal-based prospecting, UserGems identifies high-conversion opportunities - contacts targeted through this method convert at three times the rate of traditional approaches ^[1]. To top it off, the platform keeps data bounce rates below 5%, thanks to a mix of AI-driven processes and human verification ^[1].

"The emails from Gem-E look really good. I want our BDRs to look at the message to actually learn from Gem-E, like how to build out messaging and understand what makes a good message."
– Kristin Wayman, Sales Development Manager, Workramp ^[7]

UserGems has proven results. For instance, Sendoso used Gem‑E in September 2025 to scale outbound efforts with a small team. Within 30 days, they achieved a 20% reply rate and created 47 new opportunities ^[7]. Similarly, UserTesting saw an 18X return on investment (ROI) in closed-won revenue by tracking customer job changes, while Dozuki generated $28 million in new sales opportunities using the platform ^[1].

Let’s take a look at how these features are structured in their pricing plans.

Pricing

UserGems offers a tiered annual subscription model with three main plans:

• Core Plan: $2,750/month ($33,000/year), includes 3 admin users, 20 end users, and 30,000 records.
• Advanced Plan: $5,750/month ($69,000/year), includes 5 admin users, 45 end users, and 90,000 records.
• Elite Plan: $10,000/month ($120,000/year), includes 10 admin users, 100 end users, and 180,000 records ^[2].

Each plan comes with a one-time implementation fee: $3,000 for Core, $5,000 for Advanced, and $10,000 for Elite. Additionally, UserGems offers a revenue guarantee: if you don’t achieve 1X ROI on Core, 2X on Advanced, or 3X on Elite in closed-won revenue, they’ll refund your subscription ^[2]. For smaller companies with fewer than 80 employees, a Starter Package is available, with pricing provided upon request ^[2].

HubSpot Integration

The HubSpot integration enhances Gem‑E's automation by keeping your CRM updated in real time, minimizing manual tasks. It continuously monitors your contact and company lists, identifying which ones to track ^[4]. When a monitored contact changes jobs, UserGems automatically creates a new, enriched record in HubSpot, complete with duplicate prevention ^[4]. Custom properties like "UG - Past Relationship Type" (e.g., Champion), "UG - Persona", "UG - Past Account", and "UG - Initial Signal Source" are added for better context ^[4]. You can even set up workflows and sequences to notify the right team member when these signals occur, ensuring timely follow-ups ^[4].

Strengths and Limitations

UserGems automates up to 90% of prospecting and can speed up deal closures by 25% through timely insights ^[1]. These features make it a valuable tool for B2B sales teams looking to streamline their process. The platform boasts a 4.7/5 star rating across G2 (141 reviews), Capterra (6 reviews), and Software Advice ^[5]. Users frequently highlight the platform’s proactive customer support and the accuracy of its email data ^[1].

However, the cost can be a hurdle for smaller startups. Starting at $33,000 annually, plus implementation fees, it’s a significant investment ^[2]. Some users have also reported occasional data issues, especially when contacts have similar names, and noted that social media integration is somewhat limited ^[5][6]. The platform works best for B2B businesses with an established customer base, as its lead volume is tied to the number of existing customers being tracked ^[3].

2. KeepSync

Features

KeepSync zeroes in on delivering precise, real-time job change alerts, ensuring your sales pipeline stays fresh and relevant. With an impressive 94% accuracy rate, it monitors contacts weekly across more than 30 sources. Whenever someone on your tracking list changes roles, KeepSync instantly notifies you via Slack, email, or directly within HubSpot. These alerts come with verified contact details, including updated email addresses, phone numbers, and company information, so your team can act fast.

The platform also allows you to track former champions, closed-lost deals, and even contacts from competitors' customer lists. Plus, its smart workflows automate lead routing and outreach sequences, ensuring the right sales rep gets notified as soon as a job change is detected.

Pricing

KeepSync offers flexible pricing options to fit different needs:

• Starter: Free plan with 1,000 contacts per month, weekly monitoring, email alerts, and basic support.
• Team: $149/month (or $1,490/year) for up to 5,000 contacts per month. Includes Slack alerts, API access, and priority support. Additional contacts are $0.02 each.
• Agency: $399/month (or $3,990/year) for up to 20,000 contacts per month. Adds white-label options and a dedicated success manager. Extra contacts cost $0.015 each.

There are no implementation fees or long-term contracts, making the pricing straightforward and easy to understand.

HubSpot Integration

The integration with HubSpot is quick and simple, taking about five minutes to set up. It scans your HubSpot lists to determine which contacts and companies to track. You can also trigger automated workflows based on job change signals - whether it's routing leads to specific team members or launching personalized email campaigns. Additionally, HubSpot's pipeline analytics let you measure ROI and monitor response rates right from your CRM dashboard. This seamless integration makes it easy to leverage KeepSync’s features directly within your existing tools.

Strengths and Limitations

KeepSync’s strengths lie in its accuracy, real-time alerts, and smooth HubSpot integration. The five-minute setup and flexible pricing, including a free Starter plan, make it accessible for teams looking to test its capabilities with real data before committing.

However, its specialized focus on automated job change tracking may not meet the needs of organizations looking for a broader range of sales intelligence tools. For those seeking a more comprehensive solution, pairing KeepSync with additional platforms might be necessary.

UserGems vs. ZoomInfo: Which sales intelligence platform is best for tracking job changes?

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Pros and Cons

Let’s break down the strengths and limitations of these platforms to help you decide which one fits your needs.

UserGems stands out with a bold guarantee: a money-back promise on closed-won revenue. It automates up to 90% of prospecting and delivers contacts that are three times more likely to convert. That said, its higher price point can be a hurdle for startups or smaller teams. Another consideration is its reliance on deep integration with Salesforce or HubSpot, meaning the platform’s performance is only as good as the quality of your existing CRM data.

KeepSync, on the other hand, provides a more accessible option. Its free Starter plan and transparent pricing let teams experiment without a big upfront investment. With 94% accuracy and a native HubSpot integration that takes just five minutes to set up, it’s easy to test with your own data. Features like real-time alerts and verified contact enrichment allow teams to act quickly on job changes. However, its narrow focus on job change tracking may require additional tools for broader sales intelligence needs.

Feature	UserGems	KeepSync
Data Accuracy	Less than 5% bounce rate with human verification	94% accuracy across 30+ sources
Integration Capabilities	Requires clean Salesforce/HubSpot data	Native HubSpot integration, 5-minute setup
Scalability Costs	$33,000/year minimum; scales with records (30k-180k+) and users (20-100+)	$0-$399/month; scales with contacts (1k-20k+); $0.015-$0.02 per additional contact
CRM Dependencies	Heavily dependent on clean Salesforce or HubSpot data	HubSpot-native; performance tied to HubSpot data quality

Ultimately, the choice between these two platforms hinges on your team’s size, budget, and technical setup. UserGems is a strong fit for larger enterprises with substantial budgets and well-maintained CRM systems. Meanwhile, KeepSync appeals to growing teams that want a straightforward, focused tool for job change tracking - without the burden of long-term contracts or hefty implementation costs.

Conclusion

Deciding between UserGems and KeepSync comes down to factors like team size, budget, and the level of sales automation your business needs. UserGems is tailored for larger teams with advanced CRM systems, offering enterprise-level automation and a median pipeline ROI of 47x ^[8]. However, its premium pricing - starting at $33,000 annually plus implementation fees - positions it as a better fit for businesses with the resources to invest in high-end solutions. Depending on your plan, it guarantees closed-won revenue returns ranging from 1x to 3x.

On the other hand, KeepSync appeals to teams working with smaller budgets or seeking a straightforward solution. Its free Starter plan supports monitoring of up to 1,000 contacts, and setup is quick and easy with HubSpot integration - taking just five minutes. With pricing between $149 and $399 per month, KeepSync provides job change alerts and verified contact enrichment without requiring enterprise-level commitments.

For larger companies managing extensive customer bases, UserGems excels with AI-driven workflows that automate 90% of prospecting tasks ^[1], achieve reply rates of 6-20% using Gem-E sequences ^[8], and help businesses like Cobalt close $95,000 deals in just three weeks - dramatically faster than the usual five- to six-month sales cycle ^[3]. Meanwhile, KeepSync delivers real-time Slack alerts and 94% accuracy, providing mid-market teams with essential tools without locking them into long-term contracts.

FAQs

What makes UserGems unique compared to other sales tools?

UserGems takes job changes and turns them into sales opportunities you can act on. By monitoring publicly available data, it pinpoints when prospects, customers, or former users transition to new roles. Once a job change is detected, UserGems updates the contact's details directly in your CRM, like HubSpot or Salesforce, and triggers automated outreach through email, Slack, or task assignments. This ensures your sales team stays ahead with timely, accurate updates.

On top of that, UserGems provides a developer-friendly API that allows teams to enrich email addresses with detailed profiles, create custom watchlists, and add personalized metadata. Its AI-powered tools further help sales teams focus on the most promising buyers by identifying intent signals and generating enriched target lists. With features like real-time job change tracking, seamless CRM updates, and AI-driven prioritization, UserGems equips sales teams to streamline their pipelines and boost lead conversion rates.

How does UserGems work with HubSpot, and what are the benefits of this integration?

UserGems connects directly with HubSpot using a built-in integration that ensures smooth data syncing between the two platforms. Once activated, UserGems keeps an eye on your HubSpot tracking lists to pinpoint essential contacts and companies. It then updates HubSpot with enriched details like job changes, new titles, and updated company information. The setup process is simple, requiring just a few custom properties within HubSpot.

This integration delivers several powerful advantages. Sales teams receive real-time alerts when prospects switch jobs, allowing for timely and relevant outreach. Plus, enriched contact data is automatically added to HubSpot, eliminating the need for manual updates and ensuring accurate records for better reporting and segmentation. On top of that, it supports automated workflows and personalized follow-ups, enabling teams to quickly act on fresh opportunities and expand their sales pipeline with ease.

What should companies consider before choosing UserGems for sales automation?

When considering UserGems for sales automation, it's essential to weigh factors like budget, scalability, and team requirements. UserGems offers three pricing options: Core ($2,750/month), Advanced ($5,750/month), and Elite ($10,000/month). Each plan has limits on admin users and record volumes. For instance, the Core plan accommodates up to 30,000 records, while the Elite plan supports up to 180,000. Choosing the right plan depends on your team size and the volume of contacts you need to manage.

Another important aspect is integration and automation features. UserGems works seamlessly with platforms like HubSpot and Salesforce, helping you track job changes, send alerts, and automate outbound sequences. Make sure these integrations fit well with your existing tools and workflows.

Finally, think about your sales process and ROI goals. UserGems tends to be most effective for businesses with longer sales cycles, where monitoring champion turnover is crucial. While the pricing may appeal to larger organizations managing high lead volumes, smaller teams might find manual tracking a more economical option. Balancing cost, automation needs, and the complexity of your sales pipeline will help you determine if UserGems is the right fit.

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