UserGems costs $30,000+ per year, making it a big investment for tracking job changes in HubSpot and automating sales outreach. It’s designed for mid-market and enterprise teams with 50+ employees, offering features like CRM integration, AI-powered lead scoring, and ROI guarantees. However, cheaper alternatives like KeepSync start at $0/month, making them a better fit for smaller teams or HubSpot users.

Key Points:

• UserGems Pricing: Starts at $30K/year, scaling up to $120K/year for advanced plans.
  • Includes job-change tracking, AI features, and CRM integration.
  • ROI guarantees: 1x–3x closed-won revenue based on plan.
• KeepSync Pricing: Free for up to 1,000 contacts; paid plans start at $149/month.
  • Weekly updates, HubSpot integration, and 94% accuracy.

Quick Takeaway: UserGems is ideal for large Salesforce teams needing robust automation with guaranteed ROI. For smaller budgets or HubSpot users, KeepSync offers similar functionality at a fraction of the cost.

1. UserGems

Pricing

UserGems' Core plan is priced between $30,000 and $33,000 annually for teams with 50 or more employees. This includes support for up to 30,000 records, 3 admin users, and 20 end users ^[1][5].

For larger teams or more extensive needs, pricing scales accordingly. The Advanced plan costs $69,000 per year (or $5,750 per month), covering 90,000 records and 45 end users. The Elite plan goes up to $120,000 annually (or $10,000 per month), offering support for 180,000 records and 100 end users ^[1]. Additionally, there are implementation fees ranging from $3,000 to $10,000, depending on the selected plan.

Optional add-ons like AI features, website de-anonymization, intent signals, and SSO come with extra charges. There's also a $3,000 fee for accessing historical data. Startups with fewer than 80 employees can inquire about a Starter package, which offers flexible pricing, though specific details aren't disclosed publicly.

UserGems provides a money-back guarantee tied to ROI: the Core plan promises at least a 1x ROI in closed-won revenue, while the Advanced and Elite plans offer 2x and 3x ROI guarantees, respectively ^[1]. To ensure confidence before committing, you can request a free data test to evaluate the volume and accuracy of job-change leads ^[6].

Features

UserGems specializes in tracking job changes for contacts in your CRM. When someone moves to a new company, the platform flags their old record as "No longer there" and generates a new, updated record. This includes verified work emails, LinkedIn profiles, and historical data ^[6].

In addition to job-change tracking, the platform offers features like account and lead scoring, automated outreach campaigns, and calendar capture to maintain clean data ^[1]. It simplifies setup by automatically importing lists from HubSpot, such as "Closed Won Deal Contacts" or "Open Deal Contacts", and manages duplicates by prioritizing key relationships (e.g., treating "Closed Won" relationships as more important than general "User" relationships) ^[8].

During the first month, UserGems processes historical data to deliver thousands of new leads. On an ongoing basis, it identifies job changes for 2%–4% of your contact list each month ^[6]. Implementation is straightforward, requiring just 2–3 hours for configuration and team training ^[3].

Accuracy

UserGems boasts a 95% match rate for tracking job changes ^[6]. Its system combines proprietary algorithms with human verification, ensuring that contact details are up to date. Email addresses typically have a bounce rate below 5% ^[6][7]. The platform refreshes its data every two to four weeks, which is far more frequent than many B2B databases that update only every 6 to 18 months ^[7].

In direct comparisons, UserGems consistently outperforms competitors. For instance, in a dataset of 9,000 contacts, it identified 4,000 accurate job changes, compared to LinkedIn Sales Navigator's 3,263, which also produced over 1,000 false positives ^[7]. Similarly, in a test with 100,000 contacts, UserGems identified 14,000 accurate changes, while ZoomInfo found only 4,500 and missed over 10,000 changes ^[7].

Users have shared positive feedback:

"We evaluated UserGems alongside a few other tools, including LinkedIn Sales Navigator and ZoomInfo. And UserGems data quality came out much better than the other tools."
– Mikey Pawell, Director of Revenue Operations ^[7]

However, some users have pointed out that phone number accuracy can lag behind email accuracy, and CRM integration may face challenges if Salesforce data isn't clean ^[2][4].

Integration

UserGems integrates seamlessly with Salesforce and HubSpot as its primary CRM platforms ^[1][3]. It also connects with sales engagement tools like Outreach and Salesloft, as well as marketing automation platforms such as Marketo ^[1][3]. The platform is SOC-2 verified and undergoes regular penetration testing and compliance audits ^[7].

For HubSpot users, the integration automatically updates the CRM with new contacts when job changes are detected. It relies on the Contact Record ID for accurate list building ^[8]. To maintain a clean CRM, filters can be set up to exclude non-customer companies when tracking "Open Deal" or "Closed Lost" contacts ^[8].

User reviews highlight a 4.6 out of 5 rating on SoftwareFinder, based on 5 reviews. Many users appreciate the reduction in manual tracking efforts and the ability to quickly engage warm leads after role changes.

UserGems Review 2026: Is the $30K Price Really Worth It?

2. KeepSync

KeepSync stands out as an affordable and flexible alternative to UserGems, making it a great choice for smaller teams looking to manage job change tracking without breaking the bank.

Pricing

KeepSync's pricing structure is designed to be accessible. Unlike UserGems' hefty $30,000+ annual commitment, KeepSync provides a free Starter plan that includes 1,000 contacts per month, weekly monitoring, email notifications, and webhooks - perfect for testing the waters risk-free.

For those needing more, the Team plan costs $149/month (or $1,490/year) and supports up to 5,000 contacts. This plan also includes Slack alerts, API access, and priority support. Additional contacts are billed at $0.02 each. Larger teams or agencies can opt for the Agency plan at $399/month (or $3,990/year), which covers up to 20,000 contacts, includes white-label options, and provides a dedicated customer success manager. Extra contacts under this plan cost $0.015 each.

There are no annual contracts, setup fees, or hidden costs - just straightforward pricing paired with powerful tools to simplify job change tracking.

Features

KeepSync is built specifically for HubSpot users, making it a seamless choice for managing contact updates. It scans your contact list weekly across 30+ data sources, achieving a 94% accuracy rate in tracking job changes. Whenever a contact moves to a new role, you’ll get real-time updates through Slack, email, or directly within HubSpot.

The platform doesn’t just stop at job change alerts. It enriches contact profiles with verified email addresses, phone numbers, and updated company information. Setup takes just five minutes, allowing you to quickly create smart workflows for automated lead routing and outreach campaigns. KeepSync also helps track former champions, closed-lost deals, and even competitors’ customers who may now be open to engagement.

Accuracy

Accuracy is a cornerstone of KeepSync’s service. By leveraging multi-source verification and human review, the platform maintains a 94% accuracy rate. Weekly updates from over 30 data sources ensure your contact information stays fresh, so you can focus on connecting with warm leads when they’re most receptive.

Integration

As a HubSpot-native tool, KeepSync integrates directly into your CRM without requiring additional middleware. Paid plans include support for webhooks and API access, making it easy to connect KeepSync with other tools in your tech stack. Plus, pipeline analytics provide valuable insights into your outreach efforts, such as response rates and conversion metrics, helping you measure the ROI of your job change campaigns with clarity and ease.

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Pros and Cons

UserGems and KeepSync each bring their own strengths and challenges to the table. UserGems stands out with its automated champion tracking, backed by human-verified data, and a Revenue Guaranteed policy - offering a money-back guarantee if you don't see ROI in closed-won revenue ^[1]. It delivers warm leads straight into your CRM, with deals involving previous champions showing 114% higher win rates and 54% larger deal sizes ^[3]. However, it comes with a hefty annual price tag, making it a significant investment. It's also primarily designed for Salesforce, which can create hurdles for teams using other CRM systems ^[5][2].

KeepSync, on the other hand, takes a more flexible approach. With no annual contracts and a free Starter plan that supports 1,000 contacts per month, it's ideal for smaller teams. It boasts a 94% accuracy rate, achieved through weekly monitoring across over 30 data sources, and its seamless HubSpot integration allows setup in just five minutes. Pricing starts at $149 per month, making it a budget-friendly option for teams that prioritize transparency and affordability.

UserGems does face some limitations. Its data refresh cycle, which occurs every 2–4 weeks, may not meet the needs of teams requiring real-time insights. Additionally, occasional data gaps have been reported, sometimes requiring manual intervention by sales reps ^[5][2]. In contrast, KeepSync offers weekly updates, providing more up-to-date information.

Aspect	UserGems	KeepSync
Pricing	Starts at $33,000/year + setup fee	Free plan; paid plans from $149/month
Best For	Enterprise teams (50+ employees)	Small to mid-sized teams, HubSpot users
Data Refresh	Every 2–4 weeks	Weekly
Accuracy	Human-verified data	94% accuracy via multi-source verification
CRM Focus	Salesforce-optimized	HubSpot-native
Contract	Annual commitment	Month-to-month
Setup Time	Complex implementation	5 minutes
ROI Guarantee	Revenue Guaranteed policy	No formal guarantee

These differences make it easier to identify which platform suits your team. UserGems is a strong choice for enterprise-level teams ready to make a substantial investment, while KeepSync offers a more affordable and flexible solution for smaller teams or those using HubSpot. Your decision ultimately depends on factors like your team's size, budget, and CRM preferences.

Conclusion

Deciding between UserGems and KeepSync comes down to factors like your budget, team size, and the CRM platform you use. For enterprise sales teams with 50+ members using Salesforce, UserGems stands out with its robust automation and ROI guarantee. Real-world success stories show how it can drive pipeline growth and speed up deal closures.

On the other hand, KeepSync is a great fit for smaller teams or those using HubSpot. It provides an affordable and accessible solution, with a free plan that tracks up to 1,000 contacts per month and paid plans starting at $149/month. The 5-minute setup and 94% accuracy rate make it a practical choice for teams looking for fast results without complicated onboarding. Its flexibility and ease of use make it ideal for agile teams needing cost-effective automation.

For startups, KeepSync’s free Starter plan offers a low-risk way to test the value of job change tracking before committing to a larger investment. Meanwhile, mid-sized teams leveraging Salesforce and a champion-driven sales strategy may find UserGems worth the higher price tag, as it has proven to boost win rates and deal sizes in champion-led deals.

Ultimately, the right choice depends on your sales goals, CRM setup, and budget. If your team is ready for a premium solution that aligns with enterprise-level needs, UserGems is a strong contender. But if you’re looking for a flexible, month-to-month option to get started quickly, KeepSync might be the better match.

FAQs

How can I determine if UserGems is worth the $30,000 annual cost?

To determine if spending $30,000 a year on UserGems is a smart move, start by looking at how well its features match your team’s needs. Think about the size of your team, how many contacts you need to manage, and whether tools like AI-powered job-change alerts, list building, and CRM integration are crucial for your workflow. UserGems is built to help you pinpoint high-value prospects - like former customers who have moved to new companies or employees who’ve been promoted - potentially opening doors to new opportunities.

Then, take a close look at the possible return on investment (ROI). UserGems backs its service with a guarantee: either you’ll see increased closed-won revenue, or you’ll get your money back. Try to estimate how much additional revenue its insights could bring in and compare that to the $30,000 annual price tag. Don’t forget to consider setup or support needs, though UserGems states there are no upfront setup fees. If the revenue gains you expect outweigh the cost and the platform integrates smoothly into your sales process, it could be worth the investment.

How does UserGems ensure accurate job-change tracking?

UserGems leverages an AI-driven engine to provide precise job-change tracking by pulling data from various sources like professional profiles, company websites, and live data feeds. It meticulously cross-references these signals with existing records, confirming changes through multiple data points before syncing updates to your CRM.

This automated approach ensures sales teams get accurate, verified updates, allowing them to concentrate on actionable opportunities instead of wasting time on unverified details.

What value does UserGems provide for Salesforce teams?

UserGems streamlines the workload for Salesforce teams by automating the creation and updating of Salesforce records based on calendar meetings. By integrating with Google Calendar or Microsoft Outlook, it automatically adds new attendees as contacts, links them to the appropriate accounts and opportunities, and enriches their profiles with firmographic details and job-change updates - even for past meetings. This eliminates the need for manual data entry, saving time and ensuring sales reps always have up-to-date information.

The platform goes a step further by tracking job changes and buying signals, uncovering warm leads such as former customers or advocates who’ve transitioned to new companies. These valuable insights are seamlessly delivered to the CRM, accompanied by real-time alerts and automated workflows. This helps sales teams zero in on high-priority opportunities and close deals more efficiently. By cutting down on administrative tasks, UserGems lets sales professionals focus on what they do best: selling.

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